Specialised Programmes

First Responders

First responders face high-risk situations impacting mental health. We offer expert support, addressing trauma and stress with specialised, confidential programmes.

Recognizing the increased risk of mental health issues among first responders, we offer expert-led, specialized services

Not everyone can talk about the topics and issues that first responders encounter. You know better than anyone — it’s about more than just stress. Emergency responders are at a higher risk for developing mental health issues, and while the reality of the job is often to deal in high risk situations, the trauma and emotional stress of your daily life can negatively impact your mental health.

We at Infinite Mindcare have a strong commitment & passion for working with 1st Responders. We currently offer a multitude of different services specific to the needs of 1st responders such as: critical incident stress management sessions (Individual & Group), team building, in-service training, emergency sessions, family, peer support & supervisor training, and much much more. Infinite Mindcare offers these services through the help of qualified Masters and Doctoral level clinicians who are finely attuned to the culture and lifestyle surrounding first responder professions and their families.

Emergency responders can deal with any number of mental health issues, but here are a some common things to look out for:

Post Traumatic Stress

Post traumatic stress looks different for everyone, but is a common occurrence for those who have regular exposure to traumatic events.

Anxiety

Specific anxiety symptoms will vary, but many include intense fears, intrusive thoughts, disrupted sleeping, social anxiety, substance abuse, and more.

Depression

Ongoing hopelessness, sadness, suicidal thoughts, guilt, and loss are symptoms of depression. Depression can also be worsened or driven by substance use.

Infinite Mindcare’s first responder programmes serve first responders and their families. Our goal is to help you live and lead a productive and balanced life both on the job, as well as away from your work duties. We are here to help you get through the daily, high-risk challenges you may face in your line of duty, and put your mental health and well-being first when you speak with us.

Why choose us?

We have tremendous experience and passion working directly with first responders from professionals such as doctors and nurses to EMS, Police, 911 and Fire. We have been and continue to receive consultation from an expert in Police Psychology and have other experts at our disposal.

We are members of the Society for Police and Criminal Psychology, an internationally recognized organization whose trainings focus on first responders.

Our staff receive specialized training on a continued basis; we will focus our yearly continued education credits in the field of Police Psychology and attend annual conferences worldwide, as well as Trauma trainings.

All first responders are made priority on our caseloads, guaranteeing they will be seen in the most efficient and timely manner.

All staff are trained in EMDR, the recommended trauma treatment modality for First Responders. Each staff member also has other specialty training based on interest.

Our offices have a separate exit and entrance, and do not pose any threats of confidentiality in location.

Reach out

If you or someone you know is struggling, please contact us. We are happy to get you in to see one of our qualified staff or just help point you in the right direction of accessing other services. In addition to this we highly encourage you to look into peer support. You see and experience things that are unthinkable to most, and that’s why peer support is important. Your peers know what it’s like, they share your perspective and they are ready to help their fellow responders stand strong. You are not alone.

You can find peer support resources at:

Hero First offers a warmline, peer support and other resources for first responders.

6th Alarm provides peer support and resources for fire, law enforcement, EMS and dispatchers.

CopLine website and 1-800-267-5463 are a confidential, 24-hour law enforcement peer support hotline.

Center for Firefighter Behavioral Health offers resources and peer support for the occupational stress faced by firefighters.

Other Specialised Programmes

Perinatal Mental Health

We offer specialised support for perinatal mental health. From pregnancy to postpartum, our services address mood disorders, anxiety, and related concerns.

Drugs & Alcohol

We are proud to offer a unique blend of PRIVATE, EXCLUSIVE, EVIDENCE-BASED drug and alcohol treatment programs in Grand Cayman, Cayman.

Corporate Wellness

Customised mental health programmes for your team. Enhance job satisfaction and reduce workplace stress with our specialised corporate wellness services.

FAQs

How can I make an appointment?

To schedule an appointment, we first ask that you complete our intake form and provide us with your insurance and payment information. Once we receive this information, we will confirm your insurance benefits and contact you to schedule the earliest available appointment.

What insurance do you accept?

We accept several Cayman insurances including: Aetna, BAF, Britcay, Cayman First, Cinico, Fidelity/Vanguard, PanAm. If you have overseas insurance such as Cigna, you will need to pay for your sessions out of pocket, however, we can provide you with an invoice with all relevant information to give to your insurance provider for direct reimbursement. In order to use your medical insurance, you must have an outpatient mental health benefit for use on the island. While we verify your insurance benefits and provide you with an estimated breakdown of co-pays, you are ultimately responsible for understanding your own benefits.

Does seeking advice mean something is wrong with me?

What is counseling?

Counseling/therapy involves meeting with a therapist (such as a counselor or psychologist) to address emotional, social, or behavioral concerns. Trained and licensed clinicians work with you to consider a variety of treatments according to your treatment goals. The benefits of therapy are numerous and may include improved mood, personal growth, and interpersonal relationships. Disclaimer: Just because you come to therapy does not mean you will change or improve. The willingness to make changes is ultimately up to the individual. Please remember that we typically only have 1 hour per week in our offices and most of the change happens outside of the therapy room.

Counseling is not about coming to vent for an hour. While we have couches and you can lay down, we do not perform psychoanalysis. Counseling is an active process where the client shares and receives feedback, develops skills, and practices interventions to help in their real life outside of the office. Yes, there are times when people just need to “vent” and feel heard. And we have a space for that, to be sure. We will also encourage change.

How many sessions will I need to achieve my goals?

There is no definitive answer to this until you see your therapist. The average counseling treatment usually lasts 3-6 months, however, each person is unique. Some people come to us and feel like they got what they were looking for in 1-3 sessions. The first few sessions are assessment and getting acquainted. It is important that you feel comfortable with your therapist and the process, and sometimes it takes some people longer than others to feel comfortable.

Counseling is not about coming in to vent for an hour. While we have couches and you can lay back, we do not do psychoanalysis. Counseling is an active process where the client shares and receives feedback, develops skills, and practices interventions to help in their real life outside of the office. Yes, there are times when people just need to “vent” and feel heard. And we have a space for that, to be sure. We will also encourage change.

What is Mindcare?

How we empower our clients and ourselves to create optimal mental health, i.e. healthy mental health habits

Why do we use the “flower of life” symbol with our logo?

The Flower of Life is a sacred geometry believed to hold information about the secrets of all life and is, in essence, a blueprint for all life. Its design symbolizes the interconnectedness of life on Earth from a scientific and ecological standpoint, as the symbol has been found throughout the world since ancient civilizations, as well as in the biology of plant and human life.

At Infinite Mindcare we believe that you hold all the answers and tools within yourself; that you are the expert of your own life. Our job is to help you see that in yourself and to help you actively live it through everything you do in and out of the therapy office.

Do you need support?

We respect the individuality, resilience, and healing capacity of our clients