Book an Appointment

In order for you or a loved one to become a client we first need to complete the following steps.
If you need any assistance on any of these steps, please call call 345-926-0882 or
send an email to [email protected].

Step 1: Register

REGISTER NOW

All responses on this form are stored confidentially, and allow us to set you up as a client in our secure patient portal.

Step 2: Complete the Intake Packet

Once we receive the completed registration form (Step 1 above), we will send you an intake packet to
complete via Docusign.com.

Step 3: Wait for us to be in touch

Once we receive the completed Intake Packet, we will send you an email confirming your health insurance benefits and offer you an intake session date and time.

Client Policies

Achievement of treatment goals.
Failure to appear to two or more appointments within a two-month period, without at least a 24- hour notification.
Being consistently late for appointments or consistently canceling appointments.
Not participating in treatment when requested.
Outstanding invoices over 30 days.

Health Practice Commission
3nd Floor, Government Administration Building, 133 Elgin Avenue
Box 132 Grand Cayman KY1-9000, CAYMAN ISLANDS
Telephone: (345) 949 -2813 / 946 -2084

Vomiting/Diarrhea
Temperature greater than 100 degrees fahrenheit
Respiratory problems - severe coughing, rapid breathing, croup, or whooping sound after coughing
Thick discolored discharge from nose
Rash or infection of the skin (e.g., ringworm, poison ivy)
Evidence of lice, including nits
Communicable diseases - Conjunctivitis (pink eye), influenza, measles, chicken pox, strep throat, etc.

Clients acknowledge that if they are experiencing any of the symptoms outlined above, they should contact the staff at Infinite Mindcare to cancel and reschedule their session. Clients agree to notify the staff within 24 hours of the diagnosis of a serious contagious illness or parasitic infestation. Clients acknowledge that in some instances sessions will be canceled until we have written permission from a doctor saying they are well enough to resume therapy sessions. This is for the client’s well-being along with the well-being of the staff.

COVID Lockdown – the office will be closed and all sessions will automatically go to telehealth Zoom calls. You will be contacted with all the relevant information.

Tropical Storm Watch/Warning – Clients will have the option of online or in office sessions as long as the office remains open. This will be the same for Hurricane watches.

Hurricane Warning – all sessions will be canceled unless otherwise discussed with your therapist.

Clients will be notified of the switch to Zoom sessions at least 1 hour before their appointment. If Infinite Mindcare will be closing early due to weather, clients will be called, then emailed. In the event of closings, we will make every effort to reschedule your appointment within the same week. Please note that in the case of the emergency situation, hurricane watch/warning, and COVID lockdown, we will not be able to continue with Neurofeedback. In the case of another lockdown, accommodations for in-person Neuro may be granted based on exceptions given from the Cayman Islands Government and discussions with your therapist.